Business terms for Fencekind.

Your company account

Fencekind is a business service for fencing companies and their authorized owners and staff, not an individual consumer or family subscription. By creating an account under these terms, you confirm that you are at least 18, authorized to bind your business, and responsible for people you authorize to use the workspace. Keep credentials secure and notify us of unauthorized access. You must comply with applicable law, protect other people’s information, and use only content and systems you are entitled to access.

Business terms v1 remain available for earlier accounts. A visit or sign-in to an existing account alone does not record acceptance of v2.

$10 for ten days, then $199 per month

Eligible first-time company accounts pay $10 USD, plus applicable tax, for exactly ten days of access. Unless you cancel before the renewal time, your subscription automatically renews at $199 USD per month, plus applicable tax, including two company users. Checkout shows the total before you pay; your plan shows the exact renewal date and time. The introductory offer is available once per account. Returning accounts must explicitly choose the monthly offer; we never silently substitute a $199 checkout for an unavailable introduction. No annual commitment is required for this monthly offer.

The public yard preview is free and requires no card. A paid subscription begins through checkout, and access requires verified payment state. A return page does not prove payment. Test-mode payments do not grant live access. You authorize the recurring charges shown at checkout until cancellation takes effect, and must keep the billing information accurate.

Cancellation and refunds

Open Your plan, choose Manage billing & cancel, and complete cancellation in billing management before the exact renewal time to avoid the next charge. Access continues until the scheduled end shown there. A request to support, deleting saved work, removing the app or stopping use does not itself cancel billing. Full account closure verifies cancellation and cleanup before confirming completion; a pending closure is not cancellation confirmation.

Cancellation does not automatically refund a charge for an earlier access period. For a suspected billing error or refund request, use private support. Applicable non-waivable refund and consumer rights remain in effect. After paid access ends, existing server data remains available through account export and existing authenticated downloads; local projects and preserved-original exports remain available on iPhone. Keep your own backups.

Your content stays yours; our license supports the service

You retain ownership of Customer Content: the plans, photos, measurements, customer information and other material you or your users provide. You grant Fencekind a worldwide, royalty-free, perpetual, irrevocable license to host, use, process, reproduce and modify Customer Content to provide, secure, improve and develop the services, including training and evaluating machine-learning and AI models for the services, and to create aggregated or de-identified data. We may sublicense these rights to service providers supporting those purposes. This license survives account termination to the extent permitted by law; it does not eliminate applicable deletion, confidentiality or privacy obligations.

Homeowner, end-client and contractor-customer personal information is subject to a narrower service-provider restriction. The data-processing addendum processing-v1 forms part of these terms when separately accepted, including with new-account registration, and takes priority over the general content licence. For that data we act on the contractor’s behalf and use it only to provide and improve the service for the contractor, as permitted by applicable law. We do not sell it, use it for unrelated advertising, or upload it to Fencekind’s Meta dataset or audiences. General-purpose or unrelated model training is not authorized for homeowner personal data by the broad license above. De-identified data must meet the applicable legal requirements before use outside that restricted purpose.

You represent that you have all rights, notices, permissions and consents needed for Customer Content, including homeowner information and photos, and for the processing described here. Do not upload unlawful material, passwords, payment-card information or content that infringes another person’s rights.

Usage data, derived insights and feedback

As between the parties, Fencekind owns Usage Data, telemetry, aggregated and de-identified data, derived insights, and feedback or suggestions about the services. Usage Data means operational information about feature use, performance and service interactions; it does not transfer ownership of Customer Content itself. Personal information within those records remains subject to applicable law and the privacy notice. We use reasonable safeguards for de-identification, do not attempt to re-identify data represented as de-identified, and require recipients to respect applicable restrictions.

You assign to Fencekind the rights you can lawfully assign in feedback and suggestions, without a duty to pay or give attribution. Fencekind and its licensors retain the software, models, documentation, branding and other service intellectual property. Your subscription grants a limited right to use the service for your business while authorized; it does not transfer the service itself.

Customer identification and account emails

You allow Fencekind to identify your business by its name and logo as a customer. Opt out at any time by emailing support@fencekind.com or submitting a private support request with the subject “Publicity opt-out.” This does not authorize invented testimonials, endorsements or performance claims.

We may send account users marketing emails where permitted by law, with an unsubscribe in every marketing message. An unsubscribe stops marketing, while necessary payment, security, account and requested support notices can continue. Website analytics, Meta measurement and email preferences are separate; required consent applies where the law requires it.

Verify plans, estimates, AR and AI before relying on them

To the maximum extent permitted by law, the service and all outputs are provided as is and as available, without warranties of merchantability, fitness for a purpose, title, non-infringement, availability, accuracy or a particular business outcome. AI can alter proportions and unrelated image details. Estimates, measurements, material lists, AR placement, visual concepts and other outputs are planning aids, not engineering, surveying, legal boundaries, utility location, permit approval or manufacturer compatibility. You must verify measurements, quantities, arithmetic, rates, tax, clearances, materials and site requirements before relying on or sharing an output.

No construction accuracy, sales result or revenue outcome is guaranteed. Network connections are required for account verification, server saves, sharing and new AI work. A verified native field session may continue offline for up to 24 hours, limited by its access expiry; a cold launch verifies access online again. Local files remain separate. Keep independent copies of work you need.

Indemnity and limits of liability

To the extent permitted by law, you will defend, indemnify and hold harmless Fencekind and its personnel from third-party claims, damages, liabilities and reasonable costs, including legal fees, arising from Customer Content, your breach of these terms, your users’ misuse, or your failure to obtain required rights, notices or consents. We will provide reasonable notice and cooperation and may participate in the defense. You may not settle a claim in a way that admits fault by or imposes obligations on Fencekind without our written agreement.

To the maximum extent permitted by law, Fencekind is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or lost profits, revenue, business opportunities, goodwill or data, even if advised of the possibility. Our aggregate liability arising from the service or these terms will not exceed the greater of the fees you paid Fencekind in the twelve months before the event giving rise to the claim or $100 USD. These limits apply to the extent legally permitted and do not exclude liabilities or rights that cannot lawfully be limited.

Individual arbitration; class-action and jury waivers

Except for eligible small-claims cases and claims that cannot lawfully be arbitrated, you and Fencekind agree to resolve disputes about these terms or the service through binding individual arbitration rather than a court trial. The Federal Arbitration Act governs this agreement. The American Arbitration Association will administer the matter under its applicable Commercial Arbitration Rules, or rules that applicable law requires instead. A single arbitrator will decide the dispute; hearings may be remote or at a mutually agreed location, subject to mandatory legal protections. The arbitrator can award individual relief available under applicable law, and a court with jurisdiction may enforce the award. Required fee allocation and other mandatory rights remain effective.

To the extent permitted by law, neither party may bring or participate in a class, collective, consolidated or representative proceeding under this arbitration agreement, and both waive a jury trial for covered disputes. Either party may pursue an eligible individual case in small-claims court. A court will decide the validity of the class-action waiver and any issue the law reserves to a court; otherwise the arbitrator decides arbitrable issues. If a restriction is unenforceable, it is severed to the extent permitted without expanding arbitration into a class proceeding.

You may opt out of the arbitration agreement and its class-action and jury waivers within 30 days after first accepting business-v2. Email support@fencekind.com with subject “Arbitration opt-out,” your business name, account email and a clear statement that you opt out. You may also submit that statement through authenticated private support within the same period. Opting out does not cancel your subscription or change the other terms. Non-waivable statutory rights remain intact.

Changes, suspension and termination

Fencekind may modify these terms with notice by email or in the service, identifying the effective date. Continued use after the noticed effective date constitutes acceptance to the extent permitted by law; changes that legally require affirmative consent will receive it. Changes do not remove required auto-renewal disclosures or authorize an undisclosed charge. You may stop use and cancel before a change takes effect.

We may suspend or terminate access for breach, security or legal risk, abuse, nonpayment or conduct that threatens the service or others. We may act immediately when needed to protect the service, preserve legal obligations or prevent harm. Termination does not erase accrued payment obligations or provisions intended to survive, including content licenses, intellectual property, indemnity, liability limits and dispute resolution, subject to applicable law. Export and account-closure rights are described in the privacy notice. Questions and notices can be sent to support@fencekind.com or private support.